Volunteer Opportunities

FCSSGW has long been an innovator in recognizing and developing the innate skills and talents of volunteers ‐ those with a desire to give back to their community and provide compassionate support to others. Through our interactions with our volunteers we have come to know that their authenticity of purpose and unmitigated altruism is unique and therefore the very backbone of our agency.

Our Commitment to our Volunteers:

  • expert training in active listening and compassionate reflection;
  • enhancing knowledge of community resources;
  • developing skill in assessing levels of distress;
  • increasing ability to provide respectful and professional intervention when required;
  • heightening understanding of the needs of the caller while avoiding
  • being directive and intrusive;
  • offering a platform to practice the skill of solution‐focused conversations;
  • emphasizing the benefits and value of a strong team approach;
  • reinforcing the importance and responsibility of follow‐ through of shift assignments.

Our volunteers come to their commitment to serve from all walks of life and all forms of personal lived experiences. With great respect for the gifts and talents each volunteer brings, FCSSGW seeks to instill the qualities of true leadership, and to develop a sense that each volunteer has a unique opportunity to be recognized and valued.

Our New & Improved Training Track

Our comprehensive training track has been streamlined and honed to deliver the most effective and efficient use of the volunteers’ and trainers’ classroom experience. Through shadowing our experienced volunteers, new trainees learn through example. With ongoing coaching, the volunteer’s skill set and expertise are honed and nurtured.

It is the objective of FCSSGW to develop leaders with purpose, values and integrity; leaders who will help build an enduring organization and provide a quality of service that is person‐based and results in long‐term value.

All training is being offered online at this time.

Volunteer Application Form

  • This information will be emailed to the volunteer coordinator.

    Please add info@familyserviceguelph.on.ca to your address book or safe senders list to ensure that our email reply does not get caught in your app's spam filter. If you do not receive a response from us, please check the spam or junk folder in your email app.

  • *indicates required field
  • References

    Provide 2 professional references - must be a past/present employer, volunteer supervisor or professor (anyone who has supervised your work)

    You are required to contact your references and request that they complete the Reference Check Form on this website. References will be contacted to verify information submitted. References must be individuals who have directly supervised your work in a paid work, volunteer work or scholastic situation.

  • Note:

    Personal information on this form will be used to maintain volunteer records, to make placements and compile mailing lists for fundraising events and newsletters. Questions regarding this collection of information can be forwarded to:

    Erica Pellin, Manager, Operations

    Family Counselling and Support Services for Guelph-Wellington

    20 Shelldale Crescent, Guelph, ON N1H 1C8

    Telephone: (519) 824-2431, Ext. 69

    Fax: 519-824-3598

    Email: info@familyserviceguelph.on.ca